FlowMaker
Support
Contact
Email:
hiwangshihui@gmail.com
We usually reply within 1-2 business days. Please include your device model
and iOS version if you are reporting a problem.
Frequently asked questions
- Do I need a FlowMaker account? No. FlowMaker has no account system or login. App Store purchases use your Apple Account through Apple, and FlowMaker does not receive your Apple Account credentials.
- Why does FlowMaker ask for photo access? It uses photo access only to find and select screenshots for your flow. You can grant limited access or pick photos manually.
- Where are my flows stored? Your selected screenshots, drafts, and generated flows are processed locally and are not uploaded to a FlowMaker server or AI service. Generated history is kept on the device for 30 days; expired items are removed the next time FlowMaker launches or opens history. PNG files you explicitly save remain in Photos until you delete them there.
- How does the free generation limit work? The first 3 successful flow generations are free, full quality, and watermark-free. The count increases when a flow is successfully generated, not when you tap Save PNG or Share. After the third free generation, the next Generate attempt opens the Pro screen. FlowMaker Pro is a one-time, non-consumable purchase that unlocks unlimited additional flow generation. It is not a subscription and has no recurring charge.
- How do I restore my Pro purchase? Open the Pro screen in the app and tap Restore Purchase. Make sure you are using the same Apple Account that made the original purchase.
- How do I delete my data? Deleting FlowMaker removes its local draft, app-managed image files, and flow history. PNG files saved to Photos remain until you delete them in Photos. The device-only free-generation count is stored in Keychain and may remain after reinstallation to preserve the free limit. Your Pro purchase record is managed by Apple and can be restored with the same Apple Account.
Privacy Policy: https://flowmaker-privacy.pages.dev/privacy
联系方式
支持邮箱：
hiwangshihui@gmail.com
一般会在 1-2 个工作日内回复。反馈问题时请附上设备型号和 iOS 版本。
常见问题
- 使用 FlowMaker 需要注册账号吗？ 不需要。FlowMaker 没有账号系统或登录功能。App Store 购买由 Apple 使用你的 Apple 账户处理，FlowMaker 不会获取你的 Apple 账户凭据。
- 为什么 FlowMaker 需要照片权限？ 仅用于查找和选择你要做成流程图的截图。你可以只授予受限访问，或手动选择照片。
- 我的流程图保存在哪里？ 你选择的截图、草稿和生成的流程图都在本机处理，不会上传到 FlowMaker 服务器 或 AI 服务。生成历史会在设备上保留 30 天；过期项目会在 FlowMaker 下次启动 或打开历史记录时被清理。你主动保存的 PNG 会继续保留在照片图库中，直到你 自行删除。
- 免费生成次数怎么计算？ 前 3 次成功生成流程图免费，保持完整画质且不添加水印。只有流程图成功生成时 才会计数，点击“保存 PNG”或“分享”不会另外计数。第 3 次免费生成完成后， 下一次点击“生成”会打开 Pro 页面。FlowMaker Pro 是一次性的非消耗型购买， 可解锁不限次数的后续流程图生成；它不是订阅，不会产生周期性扣费。
- 如何恢复 Pro 购买？ 在 App 内打开 Pro 页面并点击“恢复购买”。请确保使用最初完成购买时的同一 Apple 账户。
- 如何删除我的数据？ 删除 FlowMaker 会移除本地草稿、由 App 管理的图片文件和流程历史。已保存到 照片图库的 PNG 会继续保留，直到你在照片 App 中删除。设备本地的免费生成次数 保存在钥匙串中，为了维持免费额度限制，重新安装后仍可能保留。Pro 购买记录由 Apple 管理，可使用同一 Apple 账户恢复。